Shipping policy

HOW MUCH DOES SHIPPING COST?

All Items ship FREE standard shipping. Expedited Shipping will vary by item.  


PROCESSING TIME

All of our products are handmade. They have a 2-3 business day processing time from the time we receive your order before they ship out. 

Estimated Delivery Time
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-7 days delivery.

(Shipping carriers are experiencing delays due to the COVID-19 pandemic)

If your order hasn’t arrived in the estimated delivery times, please contact our support team at BuenaThompsonEnterprises@gmail.com.

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).